Page 26 - Biz X Magazine - October 2015 Edition
P. 26
HEALTH Better Patient Care. . .
MATTERS Better Access To Services. . .
A Priority For HDGH By Rebecca Wright
T wo years ago, Hôtel-Dieu Grace Healthcare restoration and healing. If you’ve suffered something
(HDGH) underwent a change that has a unique such as a stroke, heart attack, amputation, or a brain
connection to its roots, which date back to more than a
HDGH. The focus is on assisting patients to regain the
century ago. injury it is likely you experienced the expert care at
On September 13, 1888, five sisters arrived from ability to get out of bed, get dressed, walk, talk, and eat Hôtel-Dieu Grace Healthcare moved to the city’s west
Montreal to Windsor from the Religious Hospitallers of and many other important aspects of life. end two years ago. Photos courtesy of HDGH.
Saint Joseph to assist Rev. James Wagner, who wanted to This unique hospital prides itself in its comprehensive
open an orphanage for black children – many of whom child and youth and adult mental health services, which partners the community and other service providers.
were orphaned from the U.S. following the Civil War. include both residential and non-residential care, a There, they’ll also continue to build upon the research
“So in response to Rev. Wagner’s request for financial number of mental health beds and many outpatient and innovation they currently have established on
support, they also offered to assist with establishing a programs for those facing issues with mental health and Prince Road.
school and a hospital, because up until that point, there addictions. In addition to many mental health programs, CHANGING
was no hospital here,” explains Janice Kaffer, HDGH’s The restoration of health through the mental health Hôtel-Dieu Grace Healthcare has the largest palliative
President and CEO. programs and services has also tremendously benefited care program in the region, with 20 beds. HDGH
All of the fundraising was undertaken and
from the realignment. It has provided Hôtel-Dieu and the Hospice of Windsor and Essex County have
organized by the sisters (i.e. the “Grand Bazaar” which Grace Healthcare the opportunity to build upon the cultivated a very successful partnership. Together,
took place on January 13, 1890; corporate donations services that existed through new and major initiatives HDGH and Hospice are working together on many
such as Hiram Walker Distillery for $500 and door- such as the Transitional Stability Centre, as well as the initiatives including the “No One Dies Alone” program LIVES
to-door solicitations from the residents). One year designation of Lead Agency for the Moving on Mental which will see all HDGH volunteers participating in the
later and at a cost of $38,543 to construct, they built Health strategy under the Ministry of Child and Youth training through Hospice.
Hôtel-Dieu Hospital at the corner of Erie Street and Services. In addition to connecting with patients and their together
Ouellette Avenue. families, it is a priority of HDGH to engage with the
“Their primary focus then – because our community community.
back then was not in very good shape – was to work with Bill Marra, Vice President Corporate and External
the disadvantaged, the marginalized and the most at risk Affairs says they work closely with their various
citizens of our community,” says Kaffer. community partners to ensure better patient care and
“Fast forward to October 1, 2013, when Hôtel-Dieu better access to services. HDGH has relationships
Grace Healthcare became responsible for leading and with organizations like Canadian Mental Health
managing non-acute services in the city’s west end at Association, Victoria Order of Nurses (VON)
1453 Prince Road,” explains Kaffer. “The location is also and CCAC .
known to many as the Tayfour Campus.” As Marra explains they “also have partnerships with
Non-acute care includes services like specialized the Windsor Police Service known as WPS C.O.A.S.T.
mental health and addiction programs, complex medical (Community Outreach and Support Team) and the
and palliative care, child and youth mental health Janice Kafer, President and CEO, says the realignment of Ontario Provincial Police known as the OPP MHRU
services and rehabilitation services. services has been very well received in the community. (Mental Health Response Unit). These are our mental
“We don’t have an emergency room, an intensive health response teams and they are comprised of one
care unit or an operating room, and that’s what really “By providing the full continuum of mental health police officer and one social worker from HDGH. They’re EXCEPTIONAL NON-ACUTE CARE SERVICES:
distinguishes us as non-acute care,” explains Kaffer. and addiction services from early childhood right in the community every day providing interventions for
“The Board of Directors of Hôtel-Dieu Grace and our through to our geriatric programs, it will absolutely people dealing with a mental health or an addiction • Specialized Mental Health and Addictions
sponsor, Catholic Health International, entered into provide a more consistent and seamless service delivery crisis.”
those discussions with the Board of Windsor Regional model for patients,” states Kaffer. For Hôtel-Dieu Grace, partnerships also means going • Rehabilitation Services
Hospital, knowing full well the impact of realignment HDGH’s Transitional Stability Centre is slated to well beyond traditional health care partners. • Complex Continuing Care and Palliative Care
and the incredibly important opportunity that open downtown this spring and will provide programs/ For example, this past year Hôtel-Dieu Grace
it presented.” services for adults experiencing a mental health and/or partnered with the United Way, and sponsored a • Children and Youth Mental Health Services
The primary objective was to ensure that the hospital addiction concern. The Centre is an HDGH initiative, successful program for west end youth who needed
health care system improved within the context of however, they are working very closely with several meals in the summer while out of school. In addition to
service delivery and provided improved access and partners such as the Windsor-Essex Canadian Mental making neighbourhood youth a priority, Marra notes
health care services for the citizens of Windsor & Health Association, Windsor Police Service and the “We are also the new location for Sparky’s Toy Drive. Partnering with
Essex County. City of Windsor Social Services Department, to name We partnered with Windsor Fire & Rescue Services N
“Part of improved healthcare service is focusing on just a few. and we have become the new permanent home for
our patients’ needs,” explains Kaffer. “It is our role to When the proposed new single-site acute care
the toy drive from which Windsor Fire & Rescue will
work with patients and families to identify their goals hospital is built, 60 acute-care mental health beds will distribute toys for families in need.” Building further our region for
as part of their care. We need to understand what each be added to HDGH’s west end (Tayfour) campus, as upon these successful community based and grass roots
patient wants as part of their healing and help them well as a satellite renal dialysis program and expanded partnerships, he adds that this year HDGH will also be
get there.” diagnostic services, for a total investment in the campus the new location for the “Coats for Kids” distribution 127 years.
The average length-of-stay for patients at the Tayfour pegged at $106M. At that time, HDGH will once again location in west Windsor, which is organized and
campus is approximately 30 days, so it is incredibly resume the operational and governance oversight of the facilitated through the Unemployed Help Centre .
important that families and patients are engaged in Ouellette campus. “Above and beyond being a hospital, one of our major
phi
their care. The proposed $137 million investment, at that losophies — and certainly it’s our vision — is that
we want to be a trusted leader,” explains Marra. “We
“What may be a goal for one patient might not be location, will create a dedicated campus for their
another patient’s goal,” says Kaffer. Transitional Stability Centre, Outpatient Mental
not only want to transform healthcare, but we want to
At Hôtel-Dieu Grace Healthcare, physical health is Health Services, Chronic Disease Management and cultivate a healthier community, and these partnerships
restored through rehabilitation services with a focus on the opportunity to develop a Community Hub with are very important for us to do that.” TAYFOUR CAMPUS, 1453 PRINCE ROAD WINDSOR, ONTARIO N9C 3Z4 • (519) 257-5111
WWW.HDGH.ORG
26 BIZ X MAGAZINE • OCTOBER 2015
BizX2015OCT52.indd 26 2015-09-29 10:02 PM
MATTERS Better Access To Services. . .
A Priority For HDGH By Rebecca Wright
T wo years ago, Hôtel-Dieu Grace Healthcare restoration and healing. If you’ve suffered something
(HDGH) underwent a change that has a unique such as a stroke, heart attack, amputation, or a brain
connection to its roots, which date back to more than a
HDGH. The focus is on assisting patients to regain the
century ago. injury it is likely you experienced the expert care at
On September 13, 1888, five sisters arrived from ability to get out of bed, get dressed, walk, talk, and eat Hôtel-Dieu Grace Healthcare moved to the city’s west
Montreal to Windsor from the Religious Hospitallers of and many other important aspects of life. end two years ago. Photos courtesy of HDGH.
Saint Joseph to assist Rev. James Wagner, who wanted to This unique hospital prides itself in its comprehensive
open an orphanage for black children – many of whom child and youth and adult mental health services, which partners the community and other service providers.
were orphaned from the U.S. following the Civil War. include both residential and non-residential care, a There, they’ll also continue to build upon the research
“So in response to Rev. Wagner’s request for financial number of mental health beds and many outpatient and innovation they currently have established on
support, they also offered to assist with establishing a programs for those facing issues with mental health and Prince Road.
school and a hospital, because up until that point, there addictions. In addition to many mental health programs, CHANGING
was no hospital here,” explains Janice Kaffer, HDGH’s The restoration of health through the mental health Hôtel-Dieu Grace Healthcare has the largest palliative
President and CEO. programs and services has also tremendously benefited care program in the region, with 20 beds. HDGH
All of the fundraising was undertaken and
from the realignment. It has provided Hôtel-Dieu and the Hospice of Windsor and Essex County have
organized by the sisters (i.e. the “Grand Bazaar” which Grace Healthcare the opportunity to build upon the cultivated a very successful partnership. Together,
took place on January 13, 1890; corporate donations services that existed through new and major initiatives HDGH and Hospice are working together on many
such as Hiram Walker Distillery for $500 and door- such as the Transitional Stability Centre, as well as the initiatives including the “No One Dies Alone” program LIVES
to-door solicitations from the residents). One year designation of Lead Agency for the Moving on Mental which will see all HDGH volunteers participating in the
later and at a cost of $38,543 to construct, they built Health strategy under the Ministry of Child and Youth training through Hospice.
Hôtel-Dieu Hospital at the corner of Erie Street and Services. In addition to connecting with patients and their together
Ouellette Avenue. families, it is a priority of HDGH to engage with the
“Their primary focus then – because our community community.
back then was not in very good shape – was to work with Bill Marra, Vice President Corporate and External
the disadvantaged, the marginalized and the most at risk Affairs says they work closely with their various
citizens of our community,” says Kaffer. community partners to ensure better patient care and
“Fast forward to October 1, 2013, when Hôtel-Dieu better access to services. HDGH has relationships
Grace Healthcare became responsible for leading and with organizations like Canadian Mental Health
managing non-acute services in the city’s west end at Association, Victoria Order of Nurses (VON)
1453 Prince Road,” explains Kaffer. “The location is also and CCAC .
known to many as the Tayfour Campus.” As Marra explains they “also have partnerships with
Non-acute care includes services like specialized the Windsor Police Service known as WPS C.O.A.S.T.
mental health and addiction programs, complex medical (Community Outreach and Support Team) and the
and palliative care, child and youth mental health Janice Kafer, President and CEO, says the realignment of Ontario Provincial Police known as the OPP MHRU
services and rehabilitation services. services has been very well received in the community. (Mental Health Response Unit). These are our mental
“We don’t have an emergency room, an intensive health response teams and they are comprised of one
care unit or an operating room, and that’s what really “By providing the full continuum of mental health police officer and one social worker from HDGH. They’re EXCEPTIONAL NON-ACUTE CARE SERVICES:
distinguishes us as non-acute care,” explains Kaffer. and addiction services from early childhood right in the community every day providing interventions for
“The Board of Directors of Hôtel-Dieu Grace and our through to our geriatric programs, it will absolutely people dealing with a mental health or an addiction • Specialized Mental Health and Addictions
sponsor, Catholic Health International, entered into provide a more consistent and seamless service delivery crisis.”
those discussions with the Board of Windsor Regional model for patients,” states Kaffer. For Hôtel-Dieu Grace, partnerships also means going • Rehabilitation Services
Hospital, knowing full well the impact of realignment HDGH’s Transitional Stability Centre is slated to well beyond traditional health care partners. • Complex Continuing Care and Palliative Care
and the incredibly important opportunity that open downtown this spring and will provide programs/ For example, this past year Hôtel-Dieu Grace
it presented.” services for adults experiencing a mental health and/or partnered with the United Way, and sponsored a • Children and Youth Mental Health Services
The primary objective was to ensure that the hospital addiction concern. The Centre is an HDGH initiative, successful program for west end youth who needed
health care system improved within the context of however, they are working very closely with several meals in the summer while out of school. In addition to
service delivery and provided improved access and partners such as the Windsor-Essex Canadian Mental making neighbourhood youth a priority, Marra notes
health care services for the citizens of Windsor & Health Association, Windsor Police Service and the “We are also the new location for Sparky’s Toy Drive. Partnering with
Essex County. City of Windsor Social Services Department, to name We partnered with Windsor Fire & Rescue Services N
“Part of improved healthcare service is focusing on just a few. and we have become the new permanent home for
our patients’ needs,” explains Kaffer. “It is our role to When the proposed new single-site acute care
the toy drive from which Windsor Fire & Rescue will
work with patients and families to identify their goals hospital is built, 60 acute-care mental health beds will distribute toys for families in need.” Building further our region for
as part of their care. We need to understand what each be added to HDGH’s west end (Tayfour) campus, as upon these successful community based and grass roots
patient wants as part of their healing and help them well as a satellite renal dialysis program and expanded partnerships, he adds that this year HDGH will also be
get there.” diagnostic services, for a total investment in the campus the new location for the “Coats for Kids” distribution 127 years.
The average length-of-stay for patients at the Tayfour pegged at $106M. At that time, HDGH will once again location in west Windsor, which is organized and
campus is approximately 30 days, so it is incredibly resume the operational and governance oversight of the facilitated through the Unemployed Help Centre .
important that families and patients are engaged in Ouellette campus. “Above and beyond being a hospital, one of our major
phi
their care. The proposed $137 million investment, at that losophies — and certainly it’s our vision — is that
we want to be a trusted leader,” explains Marra. “We
“What may be a goal for one patient might not be location, will create a dedicated campus for their
another patient’s goal,” says Kaffer. Transitional Stability Centre, Outpatient Mental
not only want to transform healthcare, but we want to
At Hôtel-Dieu Grace Healthcare, physical health is Health Services, Chronic Disease Management and cultivate a healthier community, and these partnerships
restored through rehabilitation services with a focus on the opportunity to develop a Community Hub with are very important for us to do that.” TAYFOUR CAMPUS, 1453 PRINCE ROAD WINDSOR, ONTARIO N9C 3Z4 • (519) 257-5111
WWW.HDGH.ORG
26 BIZ X MAGAZINE • OCTOBER 2015
BizX2015OCT52.indd 26 2015-09-29 10:02 PM
